Ticket Support

Welcome to our ticket support area. By submitting a ticket, your issue will be handled with priority. This is our preferred method of dealing with any issues as it also gives you a written record of the help you received. 

Any issues with your Hosting, Domain Names, and any other queries are best handled here via the ticketing system

Our Knowledgebase

You might want to check out our knowledgebase for info on different parts of our services. 


Here you can find out how to solve a number of important points all based around your domain name, hosting and website. We are adding articles on a regular basis and if you want something in particular, let us know.

Otherwise, please feel free to submit a HELP TICKET by




  • Top articles
If you can't get your SMTP settings to work

Category: Email

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What are the sever settings for my email account?

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Our Domain Name Service

Category: Domain Names

First Steps to installing an SSL certificate for your domain using cPanel

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To Transfer a Domain Name to Host Me Plus

Category: Domain Names